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For assistance please call:

  • 419-841-9838
  • 888-508-2228 toll free
8:30 a.m. - 5:00 p.m. EST - M - TH
8:30 a.m. - 6:00 p.m. EST - Friday
9:00 a.m. -12:00 p.m. EST - Saturday

Need online banking help?

Check out our new online banking video tutorial library! It includes video walkthroughs of many online and mobile banking processes so that you are able to easily access your account 24/7!

 



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Timestamp – 02/26/2021 10:18:23
Session – D52FC3F2786D4059 ...

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Sign In – Welcome to Directions Credit Union
Username:    First Time Users Click Here to Enroll

Attention Members!

We are ready to upgrade to our new banking system and provide you with a New and Improved Online Banking and Mobile App. These new tools will be more flexible, efficient and allow us to serve you better.

The upgrade is mainly behind-the-scenes. There will be no changes to your member number, routing number, checks, and Debit/Credit cards. However, you will notice some changes in the way things look, particularly in online and mobile banking.

On Tuesday, March 16, you will need to re-enroll in online banking and download our new mobile banking app from the App Store or Google Play Store.   Recommended browsers are Chrome, Edge, and Firefox. Please note, members using Internet Explorer will not have the best member experience with our new Online Banking product.

To re-enroll, you will need your member number, birthday, and social security number.  Make sure you have your member number on hand.  You can find your member by looking at a recent statement.  Please have this number available before March 12 at 5:00 pm EST.  Watch your email over the next few weeks for more reminders and instructions.

To complete the banking system upgrade, Directions Credit Union will need to close.

Upgrade Closing Dates

Saturday, March 13, 2021 – Monday, March 15, 2021

Please Note During These Days:

Branch Lobbies and Drive-thrus will be CLOSED

Online and Mobile Banking will NOT BE AVAILABLE – starting Friday, March 12 at 5:00 pm EST through Monday, March 15

Bill Pay will be unavailable starting Thursday, March 11 at 5:00 pm EST, through Monday, March 15.

Your Debit and Credit Cards CAN BE used as usual

Our ATMs WILL BE AVAILABLE

We will reopen on Tuesday morning, March 16, 2021, with regular business hours.  We appreciate your patience throughout this time and apologize in advance for any inconvenience this may cause.

Visit our upgrade website for complete details:  directionscu.org/upgrade

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Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
US Toll Free: 888-508-2228    Routing & Transit Number: 241282577
© Copyright 2021 Directions Credit Union. All Rights Reserved.
– Current time is 2/26/2021 10:18:23 AM – 0 – W4 –